Food Nation - Premium Roasted Plain Cashew Nut

Return & Refund Policy & Guidelines:

• To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
• If you notice that the packaging is tampered or badly damaged you may choose to not accept the shipment and report to us immediately.
• If the product you received arrived in damaged condition you may return the same within 2 days from date of receipt of the order, unfortunately we can’t offer you a refund or exchange thereafter.
• To return your product, you should first log a case/ticket or email us the reason for return, and by including all evidences of damages to the external packaging, product packaging and/or the product itself.
• Upon receiving a confirmation from us to return the product, you may proceed to return the product you received along with its invoice to our address on the invoice.
• Once the product is received by us and the reported issue(s) verified by our team, you would receive an acknowledgment from us and the refund would be processed with 7-10 business days.
• The refund shall be processed to the preferred payment method you opted while requesting for return/refund.
• Shipping costs are non-refundable and unless stated otherwise you shall be responsible for paying the return shipping cost and all associated costs for the returns.  
• Depending on where you live, the time taken for shipment of your order and for the exchanged product to reach you, may vary.
• We advise you should consider using a traceable shipping service or purchasing shipping insurance. You are solely responsible for the safe return of the returned item(s) shipped to us.

Shipping Guidelines:

• Ensure you provide your complete address with landmarks and phone nos for the delivery team to arrange a timely delivery.
• Incase you haven't received an update of the shippment of the product you ordered in 3 business days. Kindly report to us on the same by opening a ticket or using the Contact Us form and information.